Alternative

Best Delighted Alternative in 2026

A fair comparison between Kudowall and Delighted to help you choose the best testimonial solution for your business

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BRANDS

CONVERSIONS

TESTIMONIALS

Kudowall captures video testimonials that feel authentic and real. Build trust through customer proof that converts—turning stories into revenue so you can scale with confidence.

Looking for a Delighted Alternative?

Looking for the best alternative to Delighted? Discover which testimonial platform is the right fit for your business. In this comparison, we'll explore how Kudowall stacks up against Delighted in terms of pricing, features, and overall value.

Minh Pham

Founder, Kudowall

Last updated: January 28, 2026

Kudowall vs Delighted Comparison

Pricing

Kudowall

$29/mo subscription

Delighted

$17/mo subscription

Video Testimonial Collection

Collect and showcase video testimonials from customers

Kudowall

Delighted

Video Editing

Edit and enhance video testimonials

Kudowall

Delighted

Teleprompter

Built-in teleprompter for better video recording

Kudowall

Delighted

Video Transcription

Automatically transcribe video testimonials

Kudowall

Delighted

Import Testimonials

Import testimonials from social media platforms

Kudowall

Delighted

Testimonial Management

Collect, organize, and manage customer testimonials

Kudowall

Delighted

Approval Workflows

Manage testimonial approval process

Kudowall

Delighted

Multi-Workspace Management

Manage multiple projects or teams

Kudowall

Delighted

Custom Branding

Remove third-party branding and add your own

Kudowall

Delighted

Embed Testimonials

Add testimonials to any website with embeddable widgets

Kudowall

Delighted

Feature	Kudowall	Delighted
Pricing	$29/mo subscription	$17/mo subscription
Video Testimonial CollectionCollect and showcase video testimonials from customers
Video EditingEdit and enhance video testimonials
TeleprompterBuilt-in teleprompter for better video recording
Video TranscriptionAutomatically transcribe video testimonials
Import TestimonialsImport testimonials from social media platforms
Testimonial ManagementCollect, organize, and manage customer testimonials
Approval WorkflowsManage testimonial approval process
Multi-Workspace ManagementManage multiple projects or teams
Custom BrandingRemove third-party branding and add your own
Embed TestimonialsAdd testimonials to any website with embeddable widgets

Kudowall is best for:

B2B agencies using video testimonials to prove ROI and close deals with clients who need real proof before they buy.

Delighted is best for:

Enterprise product teams who need NPS surveys and customer feedback management (Note: Delighted is shutting down in 2025).

No credit card required

Why Choose Kudowall Over Delighted?

Built for Testimonials, Not Just Surveys

Delighted is widely praised for being "easy to use" and great for collecting NPS, CSAT, and quick feedback across email and SMS. Kudowall is built specifically for testimonials. Instead of collecting scores and survey responses, it helps you turn real customer feedback into text and video testimonials you can actually showcase on your website.

More Control Over Display and Customization

Delighted users often mention that reporting and customization feel limited, especially when trying to control how and where feedback appears without developer help. Kudowall focuses on display-first use cases. Testimonials can be organized, approved, and automatically shown inside widgets or Walls of Love—without manual work or custom code.

A Stable, Long-Term Solution

A major concern among Delighted users is uncertainty around the product's future, with its announced sunset and fewer ongoing updates. Kudowall is designed for long-term use. You can choose a subscription or a one-time payment, keep full ownership of your testimonials, and rely on a product that's actively built for social proof—not being phased out.