Use Testimonials to Build Confidence During Onboarding
Showcase real success stories from customers who were once new. Use testimonials during onboarding to reduce drop-off, ease doubts, and create momentum from day one.
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Why Testimonials Support Better Onboarding
The first moments of a user's journey can define their entire experience. Sharing relatable testimonials from past customers reinforces confidence, answers unspoken questions, and drives higher activation and retention.
Build Early Confidence
Show proof that other new users found value quickly, helping ease concerns and reduce first-day churn.
Answer Common Objections
Use peer stories to address typical hurdles and reassure users that success is achievable.
Drive Faster Activation
Motivate users to take key setup actions by showing outcomes others experienced at the same stage.
Reinforce Key Actions with Social Proof
Place relevant testimonials near onboarding CTAs—such as setup steps, walkthroughs, or welcome screens. These testimonials guide new users and make the process feel more approachable and validated.
Segment Testimonials by User Journey
Organize testimonials based on the onboarding stage, persona, or use case. This allows you to match proof to the user's context and deliver the most relevant story at the right moment.
Automate Testimonial Delivery in Onboarding Flows
Trigger testimonials in email drips or product tours based on onboarding behavior. Remind users they’re not alone and show them what success looks like through real-world examples.
Frequently Asked Questions about Improve Onboarding with Testimonials
Everything you need to know about our testimonial solution
Related Use Cases
Explore more ways to leverage customer testimonials for your business growth
Increase Conversions with Testimonials
Use social proof to boost onboarding conversion rates and guide new users to take action.
Email Marketing
Embed onboarding testimonials in automated welcome sequences and product tutorials.
Testimonial Management
Organize onboarding testimonials based on journey stages, features, or personas.
Testimonial Categorization
Show users testimonials that match their use case and product path.
Social Proof Popups
Display contextual testimonial nudges during onboarding to drive momentum.
Record Customer Video
Capture short onboarding success stories directly from customers and showcase them immediately.
Ready to try a better testimonial solution?
Start collecting powerful customer testimonials that convert visitors into customers.
Why customers love us:
- One-time payment, no recurring subscriptions
- Lightweight, fast-loading testimonial widgets
- Easy setup and maintenance with no technical skills
- Integrate with your existing tech stack
- Responsive support to help you succeed